Recently, a Tesla owner in China experienced a very rare incident after plugging a charger in a Tesla public charging post. The owner of this car said that on February 27, he plugged the charger in for about 20 minutes at the Tesla Supercharger charging station.
After charging for a while, the owner of this car received a bill of up to 3,846,306 yuan, which is 608,500 USD (nearly 14 billion dong). At the same time, car owners have also been banned by the system from using this charging station.
The Tesla Model 3 is believed to be the owner of the unfortunate owner having problems with Tesla’s systems in China.
Tesla’s systems later noted that his Tesla Model 3 had covered 2,285km and used 1,923,720 kWh of electricity on the same day. After the incident occurred and appeared on social networks, there were estimates that with the above parameters of cost and electricity usage, car owners could charge and recharge the 2020 Tesla Model 3 more than 32,000 times.
In fact, what the Tesla owner is experiencing above stems from a Tesla system software glitch. It is known that after the incident occurred, a Tesla employee contacted and fixed it; However, the specific reasons as well as other cases facing a similar situation were not mentioned by Tesla.
Currently Tesla is not the only car company in the world to implement a service of charging and payment by phone, could take more examples of other companies such as Mercedes. With the me Charge service, users can search for the nearest charging station in a system of more than 350,000 charging points linked to the German automaker.
Like Tesla, the me Charge service also allows payments via the company’s phone app or through the car’s MBUX entertainment system. The reference price when Mercedes users join the IONITY service plan, they will be charged a preferential fee – €0.29/kWh (equivalent to approx. VND 7,300/kWh).