How to check the progress of administrative procedures by Zalo-Information Technology

Currently, some provinces and cities have added a feature to look up the processing progress of records through Zalo, helping people save time and effort in commuting.

Look up the progress of public service records settlement right on Zalo. Photo: MINH HOANG

First, install or update the Zalo application on your phone to the latest version via Google Play, App Store.

Next, users just need to click on the search bar and type the keyword 1022 , for example 1022 Quang Nam, then click Interested.

Interested in Zalo 1022 page of the province you are living in. Photo: MINH HOANG

In the new window that appears, you will see a number of corresponding function buttons, for example, online filing, online payment, file lookup, cold fines lookup, traffic violations …

In the framework of this article, we are only interested in the profile lookup feature, other items readers can learn more about themselves during use.

To look up the progress of processing records related to public services, click on lookup records, then enter the case code (recorded on the recipient). Results will be returned immediately (if any), so you can easily prepare for the next steps.

Look up the progress of processing records by Zalo. Photo: MINH HOANG

Note, not all Zalo 1022 pages of provinces and cities support the feature to look up the processing progress of records.