Proposing to consider F0 and F0 certification as an online public service

Currently, the number of Covid-19 infections across the country is increasing rapidly, especially in Hanoi with the number of F0 cases recorded daily surpassing the threshold of 25,000 cases. The certification of F0 and F0 cured, on the one hand, helps employees to enjoy the prescribed regimes and benefits, and at the same time, it will also help health authorities to perform well the management and statistics of the number of infections. exactly; thereby serving the analysis and forecasting of epidemic trends.

On March 11, Ho Chi Minh City decided to implement solutions to reduce administrative burden for F0 people at health stations in wards, communes and townships. Accordingly, the city’s Department of Health has requested all medical examination and treatment facilities, medical centers and medical stations to urgently implement digital transformation in F0 verification and complete confirmation procedures. medical isolation at home.

Specifically, places such as hospitals, clinics, medical centers, medical stations … in Ho Chi Minh City when detecting people with Covid-19 have no clinical symptoms or have clinical symptoms in If the degree is mild enough to be isolated at home, instruct people with Covid-19 to access the address Khaibaof0.tphcm.gov.vn on a computer or smartphone with Internet connection to “declare F0” . Information after declaration will be recorded by the system and sent to the ward, commune and township health station (commune level) where the person with Covid-19 is isolated.

The Department of Health of Ho Chi Minh City also requested the commune health stations to assign personnel to answer the phone to receive SMS messages announcing the negative test results declared by F0 at the end of the isolation period; log in to the Covid-19 Management Platform to confirm the completion of the quarantine period, sign and issue a confirmation to F0 electronically via email or paper; Limit the fact that F0 or family members gather at the Health Station to wait for the confirmation.

Also for the convenience of people, in Hanoi, Social Security and the city’s Department of Information and Communications are building a software to remove technical issues. issue a certificate of leave of absence to enjoy insurance for employees when infected with Covid-19. This software is fully automated, fast, convenient and currently awaiting demo and testing.

According to the Ministry of Information and Communications, the Ministry of Health needs to guide localities to apply technology to manage and facilitate people infected and recovered from Covid-19 (Illustration image: moh.gov.vn)

Referring to the issue of certification of people infected with Covid-19 and people infected with Covid-19 who have recovered from the disease, in a recent document sent to the Ministry of Health, the Ministry of Information and Communications said: The fact that many people infected with Covid-19 (F0) have done Self-treatment at home has partly helped reduce the burden on medical facilities in terms of treatment, but it is creating another pressure, that is, certifying F0 and F0 from the disease.

The number of F0 is too large while the medical staff is thin, causing many medical facilities to be overloaded, and at the same time increasing the risk of cross-infection in the community. This caused a part of people, after detecting Covid-19 infection through rapid self-test, to isolate at home without reporting to the authorities or health authorities.

To solve this problem, the Ministry of Information and Communications said that it had studied and directed the development of software for Covid-19 case management and requested the Ministry of Health to consider and evaluate the application. Recently, a number of localities have actively applied and initially had certain effects. However, regarding the F0 certification process for the people, the Ministry of Health needs to soon study and propose an effective plan, and at the same time guide localities to apply technology to manage and create convenience for people. people infected and recovered from Covid-19.

In addition, the Ministry of Information and Communications also suggested that the Ministry of Health consider treating the F0 and F0 certifications as an online public service and implement it as providing an online public service. This will facilitate people in the new period.

Talking to ICTnews, a representative of the Information Technology Department, Ministry of Health said that the above proposal of the Ministry of Information and Communications is being studied by this agency.

Regarding the application and provision of IT services to people and businesses, the Department of Information Technology, Ministry of Health said that over the past time, the Ministry of Health has organized the application of medical IT in reforming administrative procedures. contribute to reducing time and costs, creating the most favorable conditions for people and businesses when handling administrative procedures of the Ministry of Health, and at the same time helping to open, transparent and modernize activities. of the Ministry of Health in the online environment, increasing the satisfaction of people and businesses with state agencies.

As a result, by June 30, 2020, the Ministry of Health has announced 100% of administrative procedures provided online at level 4, reaching the finish line 5 years before the Government’s deadline. The public service portal of the Ministry of Health was opened in November 2019, currently 100% of the online public services of the Ministry of Health have been connected to the Public Service Portal of the Ministry of Health, including 107 administrative procedures. connected to the National Public Service Portal.

Van Anh