The seat of one of Vietravel Airlines’ three aircraft with an average age of less than 6 years is tattered

Vietravel Airlines plane seats

Aviation is inherently a form of transportation chosen by many people because of its speed, modernity, convenience and even luxury. Therefore, the cost of booking air tickets is not cheap, ranging from a few million to tens of millions of dong for each round-trip flight.

However, customers on flight VU450 of Vietravel Airlines were quite surprised by the old interior of the plane, the seats for passengers were torn, even glued with white tape.

Mr. H. Son, a passenger on the flight, said he was surprised because he had never seen such an old aircraft. The passenger seats with torn skin are glued with large white tape in a clumsy, unsightly way.

“There is a chair with a torn part that is too big that the tape can’t handle it and it’s just as tattered as the picture,” said Mr. Son.

Torn plane seats are glued with tape of Vietravel Airlines

In addition to the old aircraft, passengers on flight VU450 from Ho Chi Minh City to Quy Nhon this afternoon on March 21 also said they were very tired when the flight took off and then returned to Tan Son Nhat airport.

The reason given by Vietravel Airlines is because bad weather is happening in Quy Nhon, causing the flight to be delayed.

According to some passengers, this reason is not convincing because Quy Nhon’s weather is currently very sunny, the weather is quite beautiful. Such a delay makes passengers very tired and misses a lot of work to be handled.

In just one picture, there are at least 3 torn chairs and white tape

Previously, Vietravel Airlines said that it is proud of owning a new, modern and environmentally friendly fleet of aircraft. The fleet consists of 3 A321CEO ships with an average age of less than 6 years. However, looking at the images recorded by passengers, it can be certain that this aircraft cannot be less than 6 years old.

Currently, Vietravel Airlines also owns only 3 aircraft, too small compared to Vietnam Airlines’ fleet of more than 100 aircraft, 76 A320, A321 and A330 aircraft of Vietjet Air, 44 large Boeing 787-9 Dreamliner and 44 large aircraft. Bamboo Airways’ Airbus A321 NEO and the latest Embarer small aircraft.

Small tears appear many, not treated

Vietravel Airlines was launched in January 2021. When launched, Vietravel Airlines was set by Vietravel Airlines Chairman Nguyen Quoc Ky to “elevate the good values ​​of life and create a complete travel-airline-service ecosystem with good service.” best for customers besides Vietravel travel agency”.

But due to the impact of the COVID-19 epidemic, the airline only operated for a few months in the first few months of 2021 and then the entire operation was frozen. In December 2021, Vietravel Airlines officially resumed operations.

Although newly launched, Vietravel Airlines has encountered a lot of negative feedback from customers such as: Old aircraft, delayed, difficult to contact switchboard, even The customer also reported the wrong consultant to the operator,…

It can be seen that the “rookie” Vietravel Airlines revealed many shortcomings in a completely new field.

Although its parent company – Vietravel is one of the most experienced businesses in the tourism industry. However, the operating experience in the travel industry does not seem to be of much help to Vietravel Airlines. Therefore, despite constantly offering promotions and stimulus programs, Vietravel Airlines still holds a very small market share.

According to Nguyen Tham