TPBank received the Best Bank in Vietnam award in 2021

This is an award organized annually by The Asset International Financial Magazine (Hong Kong) to honor the best institutions in the fields of finance, banking and capital markets.

In order to select the prestigious candidate for this award, The Asset held a test conducted by leading experts in the banking and finance sector with strict criteria. Not only that, The Asset also conducted a private interview with the bank’s representative to get the most objective view.

A representative of The Asset said that the organizers were particularly impressed with TPBank’s spectacular growth and development in recent years, which is evident in its business results, digital banking strategy and other activities. green credit. “We appreciate TPBank’s steadfastness in its pursuit and strategy of digital banking for many years, always pioneering in optimizing advanced and modern digital financial products and services, bringing many conveniences for customers”, this representative added.

By the end of 2021, TPBank’s total assets reached VND 292,827 billion, an increase of nearly 42% compared to the beginning of the year. The bank’s charter capital reached more than 15,818 billion VND. Pre-tax profit reached VND 6,038 billion, completing 4% more than the set plan. In particular, TPBank’s bad debt ratio is controlled at a very low level, only 0.81%.

TPBank is evaluated as a bank that performs well in both equity and credit quality with high efficiency, modern management and operation model, and is highly appreciated according to the standard CAMELS scoring model. international.

TPBank’s representative shared that the bank has pursued a digitization strategy from a very early age, with a methodical investment in technology. Currently, many technology applications, products and services of TPBank use AI and other modern technologies such as machine learning (Machine Learning), deep learning (Deep Learning) or Big Data. This helps the bank to completely change the product and customer experience, becoming one of the leading digital banks in Vietnam.

TPBank is also a pioneer brand in deploying many outstanding digital banking products and services, creating digital banking habits to millions of customers in Vietnam: creating unique nickname accounts, opening accounts Accounts on the app anywhere, 24/7 biometric banking without paper or bank cards… Thanks to that, TPBank’s customer base has skyrocketed from 1.7 million customers in 2017 to 5 million customers in 2021, of which up to 2.4 million customers regularly transact on electronic channels.

Besides, TPBank synchronously applies regulations on service quality of the bank nationwide with a system of diverse and convenient transaction offices, friendly and dedicated tellers to customers; Regularly conduct annual customer satisfaction assessments to promptly make adjustments and improvements in customer care.

With those efforts, TPBank has received many other prestigious awards such as: Best Digital Bank in Vietnam, Bank with Best Service Quality, Best Enterprise in Asia, Top 10 Prestigious Banks Vietnam…

The Dinh