Lam DongMrs. Diep Tinh, the owner of the restaurant, said that she was very sad and could not sleep all night because the incident was not quite as tourists said.
On the afternoon of March 28, reply VnExpressshop owner Le Xuan Diep Tinh (56 years old), who was accused of acts cursing touristssaid he is very tired, sad because visitors posted articles that are not completely true.
“On March 24, the group of guests went to the restaurant to eat 26 servings of wet chicken heart cakes and happily made an appointment to come back the next day to enjoy banh can. I asked the group to deposit 500,000 VND and notify the time in advance to be served in time, because making banh can long. The delegation did not agree to deposit, did not call to book in advance and suddenly returned the next morning, “Ms. Tinh said.
Because the restaurant is crowded, it is difficult for the staff to arrange seats inside. Ms. Tinh also said that she had to wait a long time in advance because many guests came first and everyone agreed. The group used bean milk and yogurt while waiting. A girl in the group, believed to be a guide, urged the shop to work early because many children complained of hunger. About 30 minutes later, when Mrs. Tinh had finished pouring 4 servings of banh can, and 9 servings were on the kitchen, a man stood up and said he didn’t eat anymore, paid for the dishes used to go.
Seeing that many cakes had been made, Ms. Tinh’s sister explained, but the customer replied, “I don’t like it anymore, I have lost the feeling of eating”. Tinh’s brother-in-law also apologized, but the group still decided to leave. After a while, he couldn’t keep the customer, this person said “If you don’t eat, go away”. She denied cursing the convoy of bad luck. Leaving the shop, the female customer took a video and said loudly that this shop would be closed. At that time, Ms. Tinh’s sister jumped up and waved her hand.
“I just think that the words go back and forth, if it’s not right, apologize to each other. Customers cut sentences like they wanted to close my shop and wrote like that. Since yesterday I’m very sad, can’t sleep all night,” she said. said and said that he hoped the authorities would contact the guest to clarify everything. Ms. Tinh is from Da Lat and has been selling cake with chicken hearts and banh can for 4 years and has never been complained by customers about her lack of courtesy.
Ms. Tinh worked with authorities on the morning of March 28. Photo: Tham/Lam Dong Newspaper
On the morning of March 28, the interdisciplinary inspection team of Da Lat city worked with Ms. Le Xuan Diep Tinh. Mr. Le Anh Kiet, Head of the City’s Culture and Information Office, said that he had checked, made a record of the incident and kept the business registration certificate of the establishment. On the morning of March 30, Ms. Tinh will come to work and make an official decision.
“Realizing that the incident has affected the tourist image of Da Lat, we directly contact tourists to find out and go to the facility to verify and handle violations. First, the shop has enough certificates. documents and business conditions,” said Mr. Kiet.
He also said that tourists accused the staff of assaulting the restaurant, but the camera extract showed that the two sides were loud, and the shop’s people put their phones away to prevent visitors from taking pictures, but not beating customers. Besides dealing with violations, the authorities will also ask the shop to write a commitment to be civilized and polite to visitors.
Footage of tourists returning to the name of the restaurant when leaving, Mrs. Kim, Ms. Tinh’s sister approached to put down the phone. Video: NVCC
Previously, an account named ND shared on social networks that he went to the wet cake shop twice on the morning of March 24 and 25. For the second time, the group ordered nearly 30 servings of banh can. While waiting for the restaurant to prepare, customers did not complain about the long preparation. However, the middle-aged woman making the cake, believed to be the owner of the restaurant, kept nagging customers for not having a reservation. The leader of the delegation asked not to make cakes anymore, leaving to eat elsewhere because he did not want to endure the attitude of the owner. From this moment on, both the owner and the restaurant staff raise their voices and have difficult sentences to hear.
Lan Huong
at Blogtuan.info – Source: vnexpress.net – Read the original article here
