Postage service discount does not exceed 50% of the most recent postage rate

Deputy Prime Minister Vu Duc Dam signed and promulgated Decree No. 25/2022/ND-CP amending and supplementing a number of articles of the Government’s Decree No. 47/2011/ND-CP dated June 17, 2011 regulating detailing the implementation of a number of contents of the Postal Law.

In which, the Decree supplements Article 15 dong on promotion in supply Postal services.

Specifically, the promotion in the provision of postal services must comply with the provisions of the law on commerce.

The maximum discount rate for postal services promoted in the form of a discount must not exceed 50% of the most recent postage rate. have been made public and announced in accordance with regulations.

The Decree also adds Article 15c to publicize postal service charges. Specifically, implementation subjects include: Postal service providers; Postal service providers have the right to decide and adjust postal service charges.

Public content: Postal service charges are in Vietnam dong, including taxes and service surcharges; other relevant information (if any). The time of disclosure is from the time the service provider or organization provides the service.

Publicity form: in one or several forms such as listing at the service point, written notice, posting on an electronic information page or other forms to facilitate the observation and identification of customers. any organization or individual.

The posted postal service charges must be consistent with the rates announced by the enterprises or organizations to the postal competent state agencies.

In addition, the Decree also supplements Article 15b with information about postal services, senders, recipients and related to postal items.

Specifically, before providing postal services, enterprises are responsible for providing service users in one or several forms (such as posting at the service point, a written notice, posting on the Internet). website or other forms) the following information: Type of service; service quality; service charges; the principle of compensation for damage; the level of compensation for damage; rights and obligations of postal service providers; rights and obligations of postal service users; other relevant information.

Before using the postal service, the sender is responsible for providing the postal service provider with information about the sender, recipient, information related to the postal item and takes responsibility before law for the accuracy of the postal service. legitimacy of the information provided, specifically as follows:

Information about the sender and recipient, including: Full name, address and phone number (if any); Information related to postal items, including: Contents of packages and parcels of goods.

In case goods must be accompanied by documents when transporting as prescribed by law, the sender is responsible for providing the original or a copy of the invoice, voucher, specialized license, certificate or paper. other certified by a competent authority.

Information about time and place of acceptance of postal items in one of the following forms: Date stamped, handwritten, printed, labeled or information in the form of electronic data.

Postal service providers are responsible for storing information about senders, recipients and information related to postal items for at least 1 year from the date of delivery.

Decree No. 25/2022/ND-CP takes effect from June 1, 2022.

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