The era of service robots in Japan

In the context of population aging, a deep decline in the birth rate, and a serious shortage of human resources, Japan is promoting the introduction of robot into services such as food, education, and nursing.

R cafe officially put the robot R into operation in 2019, with the aim of solving the labor shortage and creating a novelty in the service. However, during the COVID-19 pandemic, more than ever, this “robot” is fully effective when solving great difficulties for restaurants: implementing social distancing, minimizing disruptions. human-to-human contact, ensuring food safety and hygiene, and ultimately replacing human labor.

Mr. Suga Tsugio – Chairman of Hakka Corporation, Japan – said: “In terms of business, the robot overcomes the shortage of human resources. It completely replaces an employee in our store. Since the beginning of the pandemic, this robot has also helped us ‘communicate’ with customers. , minimizing the possibility of infection. Therefore, our food service can still be maintained as it is now.”.

In 1968, the first robot was put into use in Japan, and soon after that, robots for mowing, welding, painting, assembling… flourished in factories. Since then, Japan has been called the robot powerhouse. By the years 2019 – 2020, robots have gradually appeared more in the Japanese service industry. COVID-19 has changed the form of service. Japanese people not only have the opportunity to experience the development of science and technology, but also feel secure when using the service during the epidemic season.

In the future, with the continuous development of artificial intelligence AI, robots are expected to become friends and an active source of labor for the development of Japan.

Along with the policy of “living with COVID-19”, restaurants, eateries in particular, and the Japanese service industry in general tend to put robots into use. According to experts, the fact that humans work with robots is not only a near future but a reality in this Japanese country.

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