Zalo was awarded a certificate of merit by Hanoi for the second time for its support in the prevention of the Covid-19 epidemic

As of April 2022, Zalo page “Hanoi Department of Information and Communications” has more than 580 thousand people interested and following. Particularly in 2021 and the first quarter of 2022, 3,584 messages and articles were sent to more than 927 million accounts.

Sharing at the awarding ceremony of certificates of merit, Ms. Nguyen Thi Mai Huong, Deputy Director of the Department of Information and Communications of Hanoi said: “There were peak times when it was necessary to urgently announce the epidemic prevention or traceability situation, Zalo coordinated very quickly to send messages to more than 7 million accounts/time. As a result, residents can receive the latest news on the city’s epidemic prevention and control work as well as coordinate with authorities in tracing F0.”

Department of Information and Communications City. Hanoi awarded a certificate of merit to Zalo for its many contributions in the prevention and control of the Covid-19 epidemic Nguyen Thao

In May 2021, when the Covid-19 epidemic broke out again, the Department of Information and Communications of Ho Chi Minh City. Hanoi has implemented a series of propaganda activities on technology platforms to serve the prevention and control of the epidemic. In particular, Zalo, with its great spread, ability to transmit detailed and quick information, is considered an important bridge between people and the government, helping to accurately communicate about the epidemic, limiting fake news that causes harm. panic in the public.

Specifically, Zalo has supported system building and operation coordination to ensure all important contents and activities from sending urgent messages to people’s phones, receiving feedback via hotline, chatbot to support. Support for sending medical declarations, F0 tracing, … are done smoothly and quickly. Contributing to the general anti-epidemic achievements of Hanoi city.

Information is constantly updated on Zalo page “Hanoi Department of Information and Communications” Screenshots

On Zalo “Hanoi Department of Information and Communication” news about Covid is constantly updated for people to conveniently search and look up. Hotlines are also connected directly on this ZOA for people to easily send feedback and find support.

Department of Information and Communications City. Hanoi also sends notifications via Zalo to each citizen requesting a medical declaration with a built-in link, making declaration quick and easy. Support the authorities in tracing and timely detecting cases at risk of contracting and contracting Covid.

From the effective propaganda of the Department of Information and Communications of Ho Chi Minh City. In Hanoi, many districts and towns have also selected and set up accounts on Zalo to bring information about the city’s policies and activities to people in the area. The content posted on the Zalo page of some districts such as Ba Dinh, Hoan Kiem, Me Linh is evaluated practically and timely, helping to spread epidemic prevention information strongly.

Communication for the election of the 15th National Assembly and People’s Councils at all levels must meet the dual goals of preventing the Covid-19 epidemic and ensuring security and safety for the election.

Also in 2021, the communication and campaigning for the election of the XV National Assembly and deputies of the People’s Councils at all levels for the 2021-2026 term were effectively deployed by the Hanoi Department of Information and Communications on Zalo OA and received high appreciation. of people.

In the context of the complicated Covid-19 epidemic, instead of organizing direct propaganda and dissemination about the election, all information such as candidate list, election regulations, epidemic prevention instructions, … were posted. Upload it to the Department’s Zalo for people to easily follow and follow. The Department also sent Zalo messages, reminding the election schedule, time and place for voters to vote correctly and fully.

Communication activities through Zalo “Hanoi Department of Information and Communications” have contributed to the realization of the “dual goal” of preventing and fighting epidemics, ensuring people’s health and safety, and developing socio-economics. , ensuring security and safety for the election of the XV National Assembly and People’s Councils at all levels for the 2021-2026 term

In the context of limited direct contact, Zalo promotes its strength in connection and is used by localities in many activities. Thach Thao

Not only Hanoi, Zalo also received the trust of ministries, branches and many provinces when being selected as a channel to interact with people, as well as deploying new features to support epidemic prevention and control. Covid in each locality. In 2021, Zalo has supported the delivery of more than 14 billion urgent messages to help update the epidemic situation, advice or new regulations on Covid-19 epidemic prevention.

With its contributions to the country’s anti-epidemic work, Zalo has also received certificates of merit from other provinces and cities including: Hai Duong Provincial Police (March 2021), People’s Committee of Bac Giang Province (September 2021) and Department of Information & Communications Lam Dong province (December 2021).