“Tao Hoa” does not use a credit card but still gets charged

Once, because he left his credit card information when buying online, Mr. Nguyen Tien Thanh (office worker) was still charged even though he didn’t use a credit card.

“During work, the phone suddenly informed me that I had been deducted a sum of money. At that time, I called the bank and the bank traced that I had bought goods in Ho Chi Minh City, while I was still in Hanoi”, Mr. Thanh said.

“There is no phone signal in foreign countries to receive a notice that the money has been deducted or even if you lose money, it is difficult to contact your home country to report the hotline number because there is no number at all. Not knowing how to call home will Which number to call to find the bank’s switchboard number. Banks should find ways to better support customers and avoid unnecessary risks”, said Mr. Phan Duy Linh – Director of Co., Ltd. Minh Minh said.

Users need to equip themselves with knowledge related to using credit cards to avoid unfortunate risks.

As a person who often spends with credit cards, Mr. Son (office worker) shared that there are a number of ways to avoid losing money unjustly, such as directly monitoring the payment card swiping process, not revealing 3 CVV numbers in the bank account. the back of the card.

“When the bank provides me with a card, I will use adhesive tape to divide the CVV number that the bank has provided so that other people can’t get payment information for nefarious things,” Mr. Son shared.

Currently, many banks have also integrated credit card management services on digital banking applications. This helps cardholders take the initiative in actions such as locking, opening the card, and adjusting the limit without going to the transaction office.

Banks also note that the most important thing is that users need to equip themselves with knowledge related to the use of credit cards; At the same time, it is necessary to be careful in online spending transactions to avoid revealing information.

PV