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Digital transformation – “leverage” for post-pandemic recovery

After a long time being affected by the COVID-19 epidemic, this is an important time for people to recover their livelihoods. Digital conversion become an inevitable trend and an important lever for localities, industries and businesses.

Technology bottle ticks

In Ho Chi Minh City, that process is clearly seen from concrete stories. For example, a group of young people started a technology application on mobile phones to help people buy and sell bottles online, solve the needs of household waste as well as the livelihoods of the people. copper trading.

As a collector of scraps and bottles, Mr. Giang never thought his job was related to technology. Until he came across a software called VECA. The application allows people to post their need to sell bottles. Buyers can go there to view and receive orders, similar to Grab or Uber apps.

“In the past, I had to go find customers, go around the street to find. Like this VECA, it is very convenient to use a technology phone to open the network and already have customers.” – Mr. Nguyen Hoang Giang shared.

Digital transformation - leverage for post-pandemic recovery - Photo 1.

. The VECA application allows people to post their needs to sell bottles (Photo: VNA)

Application built by a group of young people. Currently the application only works in the city. After more than 4 months, there have been more than 27 thousand installs, more than 5 thousand orders for sale of bottles, and about 29 tons of scrap have been purchased through this application.

Do Thi Minh Trang – Co-founder of VECA application – said: “VECA wishes to become a bridge in the waste recycling ecosystem in Vietnam”.

VECA is just one of 64,000 digital businesses established since 2020. Can’t say anything about success or failure, but applications of this type are likely to become a startup trend in the post-COVID-19 era. .

Revitalize the people’s market with an online market

Up to now, at traditional markets in Ho Chi Minh City, 30-60% of stalls are still closed after the epidemic. The impact of the COVID-19 epidemic and competition from supermarket, convenience store, and e-commerce systems are making traditional markets difficult. The Ho Chi Minh City government has implemented a digital transformation model, hoping to revive the traditional market and initially promote its effectiveness.

Taking pictures of products and posting them online, after many years standing at a stall in a traditional market, this is something Van has never tried before. However, sales effectiveness is the driving force for small traders like her to start looking for more channels to serve customers.

“In the age of 4-dot technology, I have to approach myself to sell to people, run after me to compete, but sit and sell in the market all the time. People who are busy working and don’t have time to go to the market will not buy. Selling online like this. I’ll sell some more products.” – Ms. Nguyen Thi Cam Van, Small Trader at Bau Cat Market – Tan Binh – Ho Chi Minh City, shared.

“Never, in decades of sales, I have never done this, but now that I join, it’s very good, I’ve gotten used to it since the epidemic.” – Ms. Nguyen Thi Phi Phuong, Pham Van Hai market small trader – Ho Chi Minh City, said.

Utop is the name of an e-commerce system dedicated to traditional markets that the Ho Chi Minh City Department of Industry and Trade in collaboration with FPT company deployed for free for people. On the web and mobile application, small traders can post for sale each bunch of vegetables and fish, with addresses of specific stalls and markets, transparent prices, certified food safety.

Digital transformation - leverage for post-pandemic recovery - Photo 2.

Utop application helps traditional small businesses do business effectively, consumers shop conveniently

Initially, project staff will set up offices at markets to help small businesses get acquainted with e-commerce.

Mr. Pham Tuan – Operation Director of Utop system of FPT Corporation – said: “The model is that after a customer places an order, the market management board and FPT Corporation staff will bring the order to the small merchant and then gather the goods and the market management board will ship it to the customer.”

Since August last year until now, the Utop project has supported more than 600 small traders in 21 traditional markets in Ho Chi Minh City, handling about 7,000 orders and generating more than 7 billion VND in revenue. Trade markets have more effective sales channels.

Ms. Tran Nhu Quynh – Deputy Head of Trade Management Department, Department of Industry and Trade of Ho Chi Minh City – said: “This is a timely companion and support so that in the context of the still epidemic, it will be a transition for small traders in markets to have appropriate business forms and we are expected to expand to other markets as well. more for markets in the area, namely Binh Tan, Thu Duc City, Hoc Mon, Cu Chi…”.

“Health care near the people” through technology application

With just a smartphone or a computer connected to the internet, patients can be examined by leading doctors, medical experts, health advice or treatment instructions. Telehealth has become popular since the outbreak of COVID-19 and also opens up an opportunity for the health sector to carry out digital transformation, fulfilling the goal of “Health near the people” in an efficient, low-cost way.

Instead of having to go to the hospital 5 times a week, now Mr. Hung – a patient who had a stroke – can practice at home. Rehabilitation exercises are taught online by the hospital in the form of very intuitive videos, just need to watch and can follow.

“It is also very convenient for people who live far away and those who have difficulty walking and can’t go to the hospital, I find it convenient there.” – Mr. Tran Thanh Hung shared.

Dr. Home is the name of the software newly deployed by the Hospital for Rehabilitation and Occupational Diseases of Ho Chi Minh City. The application allows doctors to interact with each other and visit, consult, support treatment for patients remotely. The application helps to increase the hospital’s service efficiency while saving a lot of time, effort and cost for the patient.

Digital transformation - leverage for post-pandemic recovery - Photo 3.

Dr. Home allows doctors to interact with each other and visit, consult, support treatment for patients remotely

Not only public hospitals, private clinics and almost the entire health system in Vietnam are now no stranger to telehealth – Tele Health. With the development of technology, infrastructure, the popularity of smartphones and electronic devices, this has become an essential solution in people’s health care.

Mr. Nguyen Hoai Nam – CEO of Jio Health Clinic System – said: “Investing in technology in the medical field is essential because technology will help the medical examination and treatment, helping people to access medical services quickly and efficiently.”

Doctor Dinh Quang Thanh – Professional Advisor of Ho Chi Minh City Hospital for Rehabilitation and Treatment of Occupational Diseases said: “Application of software to treat the community is a must because it is the duty of the health sector to provide the best service to all people, from urban to rural areas, and at the same time shorten the life of the patient. the gap between people with conditions and without conditions to have medical contact. It is also a step to approach the general trend of the world.”.

Digital economic strategy

Since 2020, the COVID-19 pandemic has put pressure on promoting digital transformation and digital economic development in Vietnam. With the establishment of over 64,000 businesses, digital technology and the share of the digital economy have accounted for about 10% of GDP. Digital technology and digital data need to become one of the new mainstream development methods for Vietnam to break through.

March 31: The Prime Minister has just approved the National Strategy for Digital Economy and Digital Society Development to 2025, with a vision to 2030 with a view to developing each citizen into a digital entrepreneur, each enterprise. , production and business households into a digital enterprise, applying digital technology to do business in the network environment. The goal is that by 2025, the share of the digital economy will reach 20% of GDP.

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