People who are forbidden to let their hair down, who harshly declare “entering the showroom is not fooling each other”

Listen to sell things for super rich, everyone thinks of the image of a single “squeaky” of hundreds of millions, even billions. But unlike many people’s imagination, the sale of goods is not easy, and for the rich and rich, the difficulty must be increased… 10 times. Let’s take a look at the shares of the insiders to understand this “married hundred family” job!

Referring to the field of luxury car sales, it is impossible not to mention the name Mr. Xuan Hoan, a person very familiar with the giants, long legs and beautiful people in Vietnamese showbiz. It is not without reason to say that he is the number 1 luxury car salesman in Vietnam, because the list is as long as the number of customers he has served such as: Doan Di Bang, Minh Hang, Ngoc Trinh, Lily Chen, …

Obviously with such a large number of customers, as well as giants and cult characters in showbiz, Mr. Xuan Hoan must also have a “trick” that is not of the medium form. He once shared: “When you give a gift, you don’t need to ask your lover if you like it or not? Similarly, customer psychology is the same. You have to be observant, research, plus acumen.”

Your clients are all celebrities

Not only interested in customer preferences and psychology, in sales industryespecially for luxury customers – giants, also need to show that the products they sell are reasonably priced, and the trust customers have for them is almost absolute.

Besides, he also considers customers as friends, respecting their privacy and secrets. “I consider customers as friends, so in society, whoever cheats who doesn’t care, walks into the showroom, they consider me as a friend, once you’re a friend, don’t cheat each other!” – I said.

Despite coming from an acting career, Hung Thuan surprised the public when he decided to switch to sales real estatewith the segment for high-end customers.

Sharing concerns and difficulties with the profession, he said: “Customers when they have tens of billions and hundreds of billions of dong, they are very smart. To approach such an experienced person in the market, I must also be equipped with enough knowledge to talk to them. New to the profession, my experience is still immature, words are not strong enough, how can I convince customers to buy products? Even they brushed it away, not listening.”

He also believes that the most necessary quality of a salesperson is honesty. Moreover, he also has advice for those who want to do the job, which is to focus on their customer-oriented file and to make a difference for the product.

In addition, he believes that taking advantage of social networks to livestream and review homes, helps customers have the most realistic view of projects, and at the same time develops more in terms of communication to increase awareness for customers. the company.

Most recently, the program “Hunting a million-dollar house” also has many practical aspects when it comes to showing the audience the real “face” of sales to luxury customers. In particular, controversial on social networks is Shark Hung’s comment for female brokers about… hair right in episode 1 broadcast.

Shark Hung used to show a harsh attitude when selling women… loose hair

Shark Hung frankly: “If you are an employee or you are a customer and this is during a working session, then I do not like girls with shoulder length hair that do not tie or do not braid. It’s not very appropriate because if I bend down now to show a client a project like ‘Brother, here’s the house’ and my hair falls on the client, it loses its professionalism in the opening session. sell”.

Not only the hair, the dress, the outfit and even holding the bag when meeting the customer is also an extremely important note for sales, especially female sales.

Sale for high-end customers must pay a lot of attention to the costumes and the way of communication

Judge Hai Dang also gave 3 things that this female broker should pay attention to in communication. “The first is eye contact because in the sharing part, I look up for more than 1 minute, my eyes are fast. When talking to other people, fast eyeballs will create a sense of insecurity. Your breath should not be. Release too evenly, don’t be too fast. Another factor is the sign language of the hands, when used, must be decisive.”

Not only that, in episode 2 of the program, Judge Nguyen Dinh Ngon also advised a broker to avoid using the word “please”. “Customers are people who spend money, I never tell them to beg”Judge Nguyen Dinh Ngon shared.

Photo: Synthesis