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Audi Vietnam conducts a recall program to install protective pads on Audi Q5

According to Audi Vietnam, during the research, AUDI AG discovered on some Audi Q5 cars manufactured from 2017 to 2022, the information control box can be damaged due to moisture penetrating under the back seat. . This can be caused by liquid spills in the backseat area and/or improper sealing under the vehicle. Damage to the instrument panel can affect many vehicle functions. Limited functionality related to this will be signaled on the instrument panel.

For the sake of maximum safety for customers using vehicles, AUDI AG requires all official importers to check the list of related and recalled vehicles for inspection, including in the Vietnamese market. .

Audi Vietnam conducts a recall program to install protective pads on Audi Q5 - Photo 1.

Audi Vietnam recalls Audi Q5 produced from 2017 to 2022 to install protective pads.

According to Audi Vietnam, the Audi models in the above recall are still operating safely until the time of inspection. Audi Vietnam confirmed that the number of vehicles sold in the Vietnam market that are subject to the recall is 726 units, the number of vehicles in the company’s warehouse is 122 vehicles. All of these vehicles will be inspected and remedied in accordance with the announced recall program.

Lien A International Joint Stock Company – the official Audi distributor in Vietnam is currently communicating directly to each affected Audi owner. Inspection and repair time is 30 minutes for each vehicle and it is completely free.

In addition, all Audi customers can now directly check whether their vehicle is subject to the recall on the website www.audi.vn by entering the vehicle’s chassis number.

For non-genuinely distributed vehicles subject to the recall announced by AUDI AG, the responsibility for the recall basically rests with the importers. However, Audi Vietnam is ready to assist customers in contacting AUDI AG and performing inspection and reinforcement upon approval from AUDI AG (this process also applies to imported vehicles in the form of asset removal). or Diplomatic vehicles).

The recall program will take place from May 9, 2022 to May 9, 2025 and has been registered with the Vietnam Registry for coordination in supervision.

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