Audi continues to recall more than 720 Q5 cars to refine the protectors

Audi has just issued a recall information for 725 Q5 SUVs because it is to check and fine-tune the protectors on the rear seats.

During study, AUDI AG discovered on some Audi car Q5 is manufactured in a specific time, the information control box can be damaged by moisture penetrating under the back seat. This can be caused by liquid spilled in the backseat area and/or improperly done underbody sealing. Damage to the information control box can affect many vehicle functions. Limited functionality related to this will be signaled on the instrument panel.

For the sake of maximum safety for customers using vehicles, AUDI AG requires all official importers to check the list of related and recalled vehicles for inspection. Audi Vietnam decided to recall all potentially affected Audi cars manufactured from 2017 to 2022 that are imported and officially distributed in the Vietnamese market for inspection and replacement.

The above Audi models were still operating safely until the time of inspection. Audi Vietnam confirmed that the number of vehicles sold in the Vietnam market that are subject to the recall is 726 units, the number of vehicles in the company’s warehouse is 122 vehicles. All of these vehicles will be inspected and remedied in accordance with the announced recall program.

The official Audi distributor in Vietnam is currently communicating directly with each Audi owner in the affected area. Inspection and repair time is 30 minutes for each vehicle and it is completely free. In addition, all Audi customers can now check whether their vehicle is subject to the recall directly on the website by entering the vehicle’s chassis number.

For non-genuinely distributed vehicles subject to the recall announced by AUDI AG, the responsibility for the recall basically rests with the importers. However, Audi Vietnam is ready to assist customers in contacting AUDI AG and performing inspection and reinforcement upon approval from AUDI AG (this process also applies to imported vehicles in the form of asset removal). or Diplomatic vehicles).

The vehicle recall program will take place from May 9, 2022 to May 9, 2025 and has been registered with the Vietnam Register to coordinate monitoring. Audi Vietnam regrets the inconvenience brought to customers and will try to complete the recall in the shortest time.