Franchised post office business flourishes in many localities

Many investors choose the post office franchise business form when shopping online and doing business on the floor ecommerce develope.

The e-commerce market thrives in the new normal, opening up many opportunities for small and medium-sized businesses. In which, the post office franchise business is considered a trend with a lot of potential for development.

Mr. Tran An Khuong, owner of a franchised post office in Ho Chi Minh City shared, after having the opportunity to interact with freight forwarding activities, he decided to change his direction from being a teacher to investing in a post office franchise. . “It’s not too difficult to move from another field to delivery, but we have to invest. At first, when we go to training at the corporation, we may not fully understand the content of the transmission because during operation, There are still difficulties. At that time, we can ask the trainer directly or think of a solution that is suitable for the area we franchise”, Mr. Khuong shared.

Franchise post office business is well developed, orders continue to grow.

Some other franchised post offices with longer operating hours are growing rapidly thanks to the application of good customer care policies. Doan Anh Khue, owner of a franchised post office in District 12, Ho Chi Minh City, said that the post office was less affected during the COVID-19 epidemic, adding customer care programs such as money and gold discounts. sending gifts to customers every month but so far the post office is developing well. “The warehouse area has quadrupled, the trucks have doubled, the staff has been 30 shippers. In the first time, the post office delivered about 700 orders, the amount of goods received was 500. Up to now, there have been 1,700 delivery orders increased. and nearly 4,000 applications,” said Mr. Khue.

In a recent report of the Ministry of Information and Communications, for the first 6 months of 2021 alone: ​​The express delivery market has achieved a revenue of VND 20,000 billion, an increase of 23% compared to the same period in 2020, the total volume of goods reached VND 20,000 billion. 590 million parcels. Experts forecast that by 2028, the industry will reach USD 1,655 million and grow by nearly 12% compared to the present.

Franchised post offices are allowed to transfer technology to increase operational efficiency and reduce delivery time.

With the strong development of the delivery market, the postal franchising model in Vietnam is a good premise for logistics businesses to have a breakthrough in 2022. Currently, many businesses are promoting this form on a large scale. for the whole country. “In the inner city of big cities like Ho Chi Minh City or Hanoi, the investment capital is about 1 billion dong, the suburban area is about 800 million dong. In the provincial areas, the capital is about 500-800 million dong,” said Mr. Tran Van Minh, Representative of BEST Express Co., Ltd. With the franchising of post offices in localities across the country, people can invest, franchise and develop, become business owners and do business in their homeland.

Especially, for the type of post office franchise, the investor can transfer technology from the parent company. According to Mr. Phan Ngoc Son, representative of Super Ship Vietnam Joint Stock Company: “We have built a technology platform for delivery management and will transfer this technology to guide our partners to be able to use them. use, operate and manage”.

However, the form of franchising the post office in Vietnam is still quite new, many investors are still surprised when contacting, difficult to compete with foreign businesses. While the domestic delivery market has too many participating businesses and some foreign “big guys”, the smaller post offices have chosen measures to increase the quality of customer care to compete.

The post office franchise model currently brings many benefits, from a strong brand, influence and reputation from the parent company, to inheriting an existing customer file. Since then, franchised post offices have increased operational efficiency, reduced delivery times, and created opportunities for business growth and potential for future growth.

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