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What is the most loved phone in the US in 2022?

According to the American Customer Satisfaction Index (ASCI) report based on a survey conducted with the participation of 23,000 Americans, the Galaxy S20 Ultra is the most favorite smartphone among smartphone users. cell phones in the United States.

Samsung’s 2020 flagship phone is leading the US market in consumer satisfaction reports with a score of 86, followed by the LG Aristo 3 with 84.

Apple iPhone 11 Pro Max comes in at 3rd place, the same rank as the Galaxy S20 and Galaxy S10. Each of these devices has a score of 82, while the Galaxy S20+ has a score of 81.

Other Samsung phones that have made the list are the Galaxy A20 (80 points) and Galaxy A21 (78 points).

Galaxy wins but Samsung loses points

Although the Galaxy S20 Ultra is the most loved smartphone in the US, Samsung lost a percentage point in the ASCI report, allowing Apple to catch up.

Last year, Samsung ranked first with 81 points while Apple had 80 points. This year, Samsung lost 1 point and Apple’s reputation remained unchanged.

As a result, the two companies took the top spot in the 2022 ASCI report. Next year, the lead could go to either company, and newer models like the Galaxy S21 and S22 will play a role. bigger game.


According to Ngoc Linh

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