Let’s review the FWD leaders’ social media fever

May 26, 2022 17:23 GMT+7

Recently, at a music event held by FWD in Quang Ninh, the management board of this business put their hands on their chests and bowed their heads to thank their customers. Although the action was simple, the moment was short, but it made a strong impression on the audience present at the event as well as causing a fever in the online community.

Surprise mixed with a bit strange with this action of FWD leaders, but most of the audience who witnessed it left very positive comments. Many people say they feel valued as FWD customers.

FWD leaders bow to thank customers

It is known that FWD is a young insurance company and its strategy when entering Vietnam is very different. They make changes and offer customers a completely different insurance: simpler, easier to understand and more convenient for customers. The grateful gesture of FWD leaders has shown the appreciation of the business for its customers. Whatever your social status, you’re putting your customers above yourself and you’re grateful they’ve been with your business. That’s what FWD customers can feel after this action.

Ms. Thuy Trang, an audience member present at the event said: “Although I knew before that it was a FWD customer appreciation music event, I was surprised by the moment the FWD leader bowed his thanks. Customers like me feel respected and I appreciate this action.”. Many viewers watching the livestream also expressed interest and left many positive comments for the program and FWD because of a small but meaningful action that shows the brand’s spirit of always serving customers.

The audience of FWD Music Tour is grateful and happy for the unexpected act of thanks from the leader of FWD

Around the world, the fact that leaders bowing in thanks like the Secretary General of the National Assembly of Korea once knelt down and bowed to thank the cleaning staff or the senior manager of a footwear factory in Shandong. lined up and bowed to welcome employees back to work after Tet, creating unforgettable impressions. Bowing is said to be a very important communication gateway and sometimes even more powerful than words. Although simple, it is not easy for many people, especially those in high positions in society or leading an organization.

Regardless of position, sincerely “bowing” with respect and gratitude to those around is always appreciated and appreciated, contributing to tightening the relationship between people and people. Increase customer trust in the business.

Thai Hoa