Insurance payment is 120 million dong, payment is over 36 million dong: Clarify the contract to avoid… shock

In the afternoon (May 27), the National Assembly discussed the Insurance Business Law Project (amended). Commenting on the bill, delegate Pham Van Hoa (Dong Thap delegation) emphasized the importance of standards in insurance contracts.

He believes that an insurance contract is very important when it harmonizes the interests, equality and legitimate interests of the insurance buyer and the insurance service provider. However, according to the Dong Thap delegation, many people who buy insurance when signing an insurance contract often do not read or look carefully, but only sign the contract. Insurance sellers often write content that benefits themselves, so when an incident occurs, the buyer’s damage is mainly.

According to delegate Pham Van Hoa (Dong Thap delegation), many people who buy insurance when signing an insurance contract often do not read or look carefully, but only sign the contract.

Sharing the same view with Mr. Hoa, delegate Le Minh Nam (Hau Giang delegation) said that it is necessary to consider and unify the terms used when promulgating insurance rules, information about introducing and offering products, and such as signing an insurance contract (especially life insurance).

The Hau Giang delegation said that in some cases, the insurance buyer reads the contract but does not fully understand the terms of the commitment, so it is ambiguous in both rights and obligations, leading to the risk of being denied payment. insurance payments, the contract is voided or benefits are not received as expected.

“There was a case where the press reported that a customer was shocked when he closed the insurance contract because he paid 120 million VND, but the settlement received more than 36 million VND. Customers feel cheated when they think that the business has changed the concept,” said Mr. Nam.

According to Mr. Nam, when customers understand the concept well, it is very likely that they will not buy insurance or if they understand well, they will not be so shocked.

“There should be a provision in the content law that requires the unification of professional terms with common standard nature and clearly Vietnameseized. Insurance enterprises must clearly and fully explain and have evidence to confirm that the insurance buyer has been fully explained the relevant contents, obligations and benefits when entering into the contract. Nam suggested.

Delegate Le Minh Nam (Hau Giang delegation)

Previously, according to the report Explaining, absorbing and revising the draft Law on Insurance Business (amended), Chairman of the Economic Committee Vu Hong Thanh said that there are some suggestions for continuing to review and clarify. insurance contract provisions.

According to Mr. Thanh, the National Assembly Standing Committee would like to receive the opinions of the National Assembly deputies, because the insurance contract is an important regulation in the insurance business.

Therefore, the draft Law has been reviewed, revised, supplemented and clearly stipulates a number of contents such as: adding provisions on invalid insurance contracts; amend the provisions on insurable benefits; legal consequences of unilaterally terminating the performance of an insurance contract… in order to ensure compliance with the general principles of a contract under the provisions of the Civil Code and the specificity of the insurance business in the protect the legitimate rights and interests of the parties.

Sanctions for the phenomenon of “selling beer with peanuts”

Also according to the report Explaining, absorbing and revising the draft Law on Insurance Business (amended), Mr. Vu Hong Thanh said there was a suggestion to consider and tighten the operating license for consultants. insurance of insurance companies; At the same time, there are stricter regulations for insurance agents being credit institutions, avoiding the situation of forcing customers to buy insurance in combination with loan disbursement or swapping the concepts of “savings” and “participating in insurance”. Insurance”.

According to Mr. Vu Hong Thanh, the draft Law on Insurance Business (amended) contains a prohibition on “intimidating and forcing into the conclusion of an insurance contract”, stipulating the acts of insurance agents that are not allowed to enter into insurance contracts. do

According to the Chairman of the Economic Committee, receiving the opinions of the National Assembly deputies, in order to limit this situation, create a healthy competition environment among insurance businesses, and ensure the legitimate rights and interests of the parties. When buying insurance, the draft Law contains a prohibition on “Intimidation and coercion to enter into an insurance contract”, and prescribes acts that insurance agents must not do.

Based on the provisions of the draft Law, guiding documents such as the Decree on sanctioning of administrative violations in the field of insurance business will supplement sanctions in case the agent violates the provisions of the Law. .

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