VIB launches the first digital bank MyVIB 2.0 application that integrates AR and Cloud – native in Vietnam

May 30, 2022 10:00 GMT+7

Speaking about the event, Ms. Pham Thu Ha – Director of VIB Digital Banking Strategy Center said: “In the field of technology in general, Cloud computing or Virtual Reality VA, AR, MR are emerging technologies in recent years and are gradually proving their superiority over traditional technologies in optimizing optimize infrastructure resources, costs, automate, and improve customer experience. The launch of MyVIB 2.0 with new technologies integrated for the first time on mobile banking applications in Vietnam is our breakthrough in anticipating advanced technology trends in the world and applying it to our products. banking products and services. This contributes to affirming VIB’s position as a leading bank in terms of technology application and more importantly, providing users with a different, safe and stable financial experience.”

MyVIB 2.0 – The first Mobile Banking Cloud – native application in Vietnam

In 2021, VIB becomes one of the first banks in Vietnam to deploy a multi-cloud computing platform to accelerate the innovation process, bringing differentiated values ​​to meet the needs of customers. increasingly diverse customer experiences. Not stopping at putting existing data or part of an application on the Cloud, VIB has pioneered the Cloud application in the development of the bank’s digital platforms and MyVIB 2.0 is the first Mobile Banking Cloud – native application in Vietnam. Vietnam.

In terms of platform, Cloud – native application is an application that is programmed entirely on a cloud computing environment. With outstanding advantages such as increased system performance, increased information security, increased independent operation of each service, and limited the level of impact if an attack occurs. Services, Cloud-native cloud computing architecture will open fast and steady steps for VIB in meeting demand and enhancing digital banking user experience.

Augmented Reality (AR) technology on MyVIB 2.0

In terms of user solutions, VIB applies augmented reality (AR) technology on MyVIB 2.0 to bring new experiences to service customers. When performing common financial transactions such as managing and paying for cards/accounts, searching for offers around the current location, locating and guiding the location of branches/ATMs, users will have a perspective. enriched by real scenes overlaid with some virtual objects created by smartphones, making dry financial transactions more interesting.

A VIB representative added that since its inception, AR technology has been assessed as having great potential and will be a technological leap in the future. The virtualization process will support users in all areas from life and activities to education and healthcare. Therefore, the trend of AR application on our digital bank MyVIB is to simplify the method of use and relate to the daily needs of users.

Innovation to enhance user experience

With the version of MyVIB 2.0, VIB also focuses on developing many new features to help users transact more conveniently and quickly. AI Voice banking solution with natural language processing (NLP) capabilities, fast Speech to Text and Text to Speech conversion, friendly and close voice of 3 North, Central and South regions will help users transact. easily without touching hands.

Besides investing in technology, VIB worked with a leading experience designer in the US to redesign the entire user interface for MyVIB. Version 2.0 with this new interface will give customers a simpler, more realistic and personal experience than the previous version 1.0, which was quite successful.

Launching MyVIB 1.0 version in 2015, VIB continuously applies new technologies to develop many utilities on the Digital Banking platform. Thanks to the continuous process of innovation and creativity, VIB has achieved tremendous growth in the number of users and transactions over the years. VIB is one of the banks with the highest percentage of transactions via digital banking applications in the banking industry with the rate of 91%. The number of customers registering for the service grows 130% in 2021 and the number of transactions always doubles over the years. MyVIB was also recently honored by The Asset Magazine as the Best Mobile Banking App in Vietnam.

On the occasion of the launch of MyVIB 2.0, the Vietnam Records organization set two records for VIB including: “The first bank in Vietnam to provide augmented reality (AR) experiences on digital banking applications. MyVIB 2.0” and “MyVIB 2.0 – First Mobile Banking Cloud Native Application in Vietnam”. On this occasion, VIB also offers incentives worth up to VND 800,000 for new users.

Download the app now to experience and receive rewards!

Hyper link: https://myvib2.onelink.me/MYUG/dky1lidu

Pham Trang