Come to PLAY GAME ANYTIME, ANYWHERE!
If you think a hotel is just a place to stay on a journey, SOJOHotels will completely change that opinion. Not only a place to stay, this “convenience hotel” also gives customers unique and trendy experiences that “hit” the psychology of tourists after the pandemic: find fun places to stay. Invigorating and inspiring!
“Game” anywhere, anytime!
When the pandemic is raging around the world and people are having to isolate themselves from society and public places of entertainment, SOJO Hotels has quietly developed a groundbreaking hotel model, completely novel to enhance the customer experience.
Returning to the new normal, stepping into SOJO Hotels, guests will be “wow” in an endless and inspiring game. This is the first hotel business in Vietnam to apply gamification in customer experience.
The term Gamification is simply understood as the application of game components such as techniques, methods, rules and many other factors into any activity for the purpose of creating motivation and excitement for users. change their perception and encourage them to actively participate more actively in similar activities in the future.
At SOJO Hotels, the game element will be shown throughout the stay, right from the moment guests step into the hotel. Welcoming you, instead of a receptionist like traditional hotels, SOJO Hotels will lead you into a “game with emotions”. By using the SOJO Hotels app right on your smartphone, JOs (a familiar name that SOJO has for its customers) will immediately “turn on the mood” according to the pre-installed modes. Each emotion of JO will be accompanied by a color of bathroom lighting, music and room temperature. Even the curtains will automatically open / close without touching – depending on your preference.
Every detail at SOJO Hotels will remind visitors of a certain game, sometimes a little “witness battle” with themselves. For example, when entering the bathroom, the shampoo couple will “puzzle” you with a witty question: “JO, shower first or wash first. That’s the problem”.
Two “genuine” wooden brushes are subtly arranged so that you can distinguish them from your companions, but also a way to shape your personality and personal preferences. SOJO’s two-color slippers also feature variations from the hotel’s brand, ready to take you into an engaging language-decoding game.
The spirit of “play full” evokes endless inspiration
All the games created by SOJO Hotels contain a message that: every journey has many experiences, you should focus more on your emotions and feelings. In addition, this trendy hotel chain also wants to convey an exciting “play full” spirit, evoking the boundless creativity of each individual from the little things in everyday life.
Although the whole hotel is already a giant “playground”, the game element here is most clearly shown in JO247 Lounge. This is the highlight of the hotel with an absolutely new and completely open space that makes you feel like you are entering a contemporary art gallery.
Designed based on the hidden expectations of customers, JO247 Lounge offers experiences that make you say “Wow”, touch your emotions with many games from traditional folk such as mandarin box, dance. hopscotch… to modern games such as pendulum, darts, draw wood… In this area, you can freely share with your friends the “extremely chill” gaming moments.
Meanwhile, guests who love depth and relaxation can sip drinks while listening to the gurus – SOJO staff (which means “master” in Sanskrit) tell local stories. exciting. If you are with your family, you can enjoy a peaceful moment watching your little angels enjoy playing in a large, safe space just for them.
In particular, in harmony with the vibrant SEA GAMES 31 atmosphere, SOJO Hotels also implemented the campaign “Stay is the end, summer is the game” with a series of attractive games. It is an exciting “game day” series at hotels, mini games on SOJO Hotels fanpage. In the near future, the hotel will also launch many attractive games on its application.
Gamification is not the biggest factor in SOJO’s strategy to improve customer experience, but with this new and unique application, the first convenient hotel chain in Vietnam has proven its ability to lead the trend. direction, originating from the desire to conquer the deepest needs of tourists. Bringing a different option in the market, while opening up new directions of customer experience in the field of accommodation in Vietnam.
If there is ever a time when you want to change your living space or find inspiration, SOJO Hotels’ hotel chain is a suggestion to try. With a youthful, creative, modern space and especially interesting experiences, this hotel will be the destination of young people who are passionate about discovery, families, groups of colleagues… or guests. I’m busy “running the deadline” and don’t want to be bothered but still have fun on a business trip away from home.
(Photo: Summary)
at Blogtuan.info – Source: cafebiz.vn – Read the original article here
