Tan Son Nhat controls summer transportation business

On May 31, the leader of the Southern Airport Authority (HKMN) said that in May 2022, the number of passengers traveling at Tan Son Nhat has tended to increase.

Specifically, the number of flights taking off and landing was 19,410 flights, up 14.49% over the previous month, up 103.2% over the same period last year. Passenger volume 2,885,248 turns, up 14.03% over the previous month, up 193.92% over the same period last year.

The airport authority forecasts that, during the upcoming summer peak, the number of passengers arriving/departing from Tan Son Nhat airport will increase. Thereby, the unit has implemented a number of requirements related to ensuring passenger service in the upcoming summer peak.

Specifically, after the recent incident of passengers complaining about being “price-fixed” when riding SATSCO (Southern Air Transport Joint Stock Company), the Southern Airport Authority asked Tan Son International Airport to Nhat (HKQT) announced publicly in the station about the operating car transport business, and the transportation price. Ensure civility, courtesy, security and order for passenger transport operations.

At the same time, the Port promulgates regulations to control the operation and business of passenger transport by car. In particular, the unit has specific handling measures for passenger transport enterprises and vehicle drivers who violate control regulations according to signed agreements.

In addition, the port must coordinate and prepare an exploitation plan to ensure safety and not cause congestion in the operation area. In which, ensuring the minimum means of transport to meet the demand for passenger output through the limit of exploitation capacity.

In addition, the Southern Airport Authority asked TCP Investment Joint Stock Company to implement solutions to ensure a synchronous and smooth service supply chain. At the same time, TCP must come up with solutions and handling plans to avoid traffic jams in the TCP garage area and the area in front of the passenger terminal.

The port authority also requires TCP to seriously learn from experience, maintain the maintenance of parking system software, and prepare a backup system. TCP must closely coordinate with Tan Son Nhat International Airport to develop a plan to release vehicles when there is an incident to ensure traffic security in and out of the station.

Previously, Tan Son Nhat International Airport (HKQT) said that the unit had written to request car companies to serve transportation under contract to improve passenger service.

Accordingly, the Port requires the units to thoroughly understand the driver, operator, and supervisor… to thoroughly deal with violations of regulations such as: Refuse passengers to travel close distances, arbitrarily set prices with customers, apply The price is not the same as the listed price.

In addition, Tan Son Nhat International Airport also requires carriers at the airport to correct their service work and list prices to avoid misunderstandings for passengers. In particular, the price list must be full of tax information, navigation service fees, etc. to avoid misleading passengers. In case the units fail to comply with management regulations, violate the signed contract, the Port will consider and evaluate when signing a new contract.