Is it possible to “claim” money back from Apple when buying the wrong service or registering the wrong service on the App Store?
Apple’s “App Store Refund” mode is very simple, you can apply it when you make a “wrong purchase” of an app on the App Store or buy a book on Apple Books, buy music on the iTunes Store or other Apple services. Apple. Or more specifically, the services and Games renew themselves while you’ve no longer used them, you can still ask Apple to “claim” your money back.
Cases that are eligible for a refund, users can completely get their money back when they send a report to Apple. However, users should note that not all applications when submitting a refund report are successful. The following article will guide you to get your money back when you buy the wrong thing or register the wrong service on the App Store. As follows.
Step 1: Go to the address “reportaproblem.apple.com” using a web browser on your iPhone or computer. Then proceed to sign in with your Apple ID account.
Step 2: The report page interface appears, please click on the expanded menu of the “What can we help you with?” and select “Request a refund”.
Step 3: Continue to switch to the “Tell us more…” box and click on it. A list of reasons for requesting a refund that will be suggested by Apple will appear. In general, you should choose “I didn’t mean to buy this”. Then click “Next”.
Step 4: Now Apple will list the list of purchased applications, subscribed or renewed services right below. Please proceed to tick the option you do not intend to buy or buy “wrong” and click “Submit”.
Apple will then process to receive your report and will send you an email to notify you. Attached to the message is a link to check the status of your report.
The processing of the report can take up to 48 hours, and the conditions for you to get a refund are quite large. However, according to the writer’s experience, the possibility of getting a refund is up to 90%, the important condition is that the deducting transaction must not exceed 90 days from the time of arising.
And when there is an email announcing the results, you can visit the report page and check the results.
By default, the refund will go back to your Apple account, and from there go directly to the payment option you added to your Apple ID account.
In general, this refund mode of Apple is quite good, it is based on the payment method from the Apple account that manages the transaction history from the service and application provided. Therefore, in any case, Apple will refund you.
at Blogtuan.info – Source: genk.vn – Read the original article here
