China: Called but the ambulance did not come, a student died

Officials in Zhengzhou City are investigating allegations that the negligence of the ambulance dispatcher contributed to the woman’s death, according to a notice from the Zhengzhou City Health Commission. 20-year-old student, Peng Xinjin.

Earlier, the girl’s father had posted on Weibo that an emergency dispatcher in Zhengzhou had mishandled his daughter’s call, causing her not to receive timely treatment. .

According to the posts, Peng Xinjin called Zhengzhou emergency services at 10:27 am on May 17. However, the ambulance was not dispatched until the roommate of the bad girl called back after 2 hours of waiting. By the time Peng was taken to the hospital, she was no longer able to breathe on her own. Peng was diagnosed with a cerebral hemorrhage and died shortly after life support was removed on May 30.

According to information from Peng’s father’s post, the operator of the emergency service hotline continued to ask for the female student’s address even after knowing she was at the Zhengzhou campus of Henan University, “this makes my daughter, unconsciously, gave an incorrect address.”

In the recording posted by Peng’s father, Peng initially provided the exact location at “Henan University Campus in Zhengzhou Campus”. However, when the moderator asked for the specific address, Peng seemed to become confused and changed the location to the school’s Minglun campus.

According to publicly available sources, Henan University in Zhengzhou City has only one campus – the provided Peng campus, while the Minglun campus is located in Kaifeng City, Henan, China.

Towards the end of the recording, Peng can only groan as the operator continues to ask her for the name of the street or the name of a nearby subway station. What annoyed Peng’s father the most was the operator’s “statement”: “I’m 20 years old and studying at university. If I don’t cooperate, I won’t be taken to the emergency room.”

The Sixth Tone site has made calls to Henan University, Zhengzhou emergency services and Zhengzhou police, however, there are no answers because it is the weekend.

The post of the ill-fated female student’s father created a huge wave of anger on social networks. Weibo users expressed anger at the operator’s tone and wondered why the Zhengzhou emergency center needed the specific address of the campus since Henan University only has one. base in this city.

After the Zhengzhou Health Commission announced that it would investigate Peng’s father’s complaints, the man continued to post another post, lamenting and lamenting his choice to call emergency services. her daughter.