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Why are visas still being refused entry?

Ms. Nguyen Ha, an Australian overseas Vietnamese, shares her experiences related to tourists being refused entry despite having complete documents.

Not only in European countries but in any country, a visa is an entry permit document – a necessary condition. The new border force is the one who has the final decision on whether to accept visitors or not – sufficient conditions.

Reasons for refusal of entry can include a criminal record, a history of being refused entry, doubting the purpose of the trip, problems with documents, etc. The most common reasons are usually related to documents. – some people have overstayed, expired visas or passports…

Note, it is normal for the security staff at the border to ask you carefully before entering the country. Even passport holders do not need a visa. You need to avoid appearing nervous, embarrassed, or irritable and answer clearly and to the point of each question question if you don’t want to get in trouble. Ideally, you should answer honestly about the schedule and purpose of your trip to facilitate immigration procedures.





Ms. Ha has now become an Australian citizen.  Photo: NVCC

Ms. Ha has obtained Australian citizenship.

In addition, the airline staff does not have the right to cancel a guest’s visa. But they have the full authority not to let you board the plane, if they find the immigration conditions at the destination problematic. Because, if a passenger is refused entry, the airline may have to bear the cost of management, meals at the destination and transporting the passenger back to the starting point.

If you encounter this situation, you need to calmly discuss and solve the problem according to the instructions. I once had a “bloody” incident related to this type of visa refusal. I have a green card (Permanent Resident) in Australia after a few years of immigrating. The government of this country does not issue a residence card, but sticks a Permanent Residency Visa on my passport.

Once, when I returned to Vietnam and then back to Australia, there was a problem at Tan Son Nhat airport, Ho Chi Minh City. The airline staff told me there was a problem with my visa, and I couldn’t enter Australia. I was surprised that I was granted a green card. They said they did not know the details and the system warned that the passport was not allowed to enter Australia.

Then I decided to fly to Singapore. I have a lot of time waiting for the connection and believe that the visa problem can be solved here, because I just think the system is faulty. But when I went to Singapore, the airline staff told me the same thing as in Vietnam. They must contact their superiors to find the fault.

I finally know exactly what is going on with my visa. In Australia, green card holders are allowed to stay permanently, as long as they do not leave the territory. But if you leave Australia and want to re-enter, you must renew your visa once every five years. During the first five years from the date of issuance of the green card, I entered and exited many times. When I returned to Vietnam and came back, my visa expired. That’s why the system told me I couldn’t get into Australia. When I arrived in Australia, I had to apply for a temporary visa on arrival and was instructed to extend my green card visa.

Nguyen Ha

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