Urgently need hundreds of employees, 5-star resort increases salary, recruits unskilled people

“Red eyes” looking for tourism workers

The tourism industry has returned to normal, businesses are massively recruiting staff, but have not yet been able to fill the missing positions.

Talk to PV. VietNamNet, Mr. Anton Besbalov – General Manager of TUI BLUE Nam Hoi An Resort (Nui Thanh District, Quang Nam Province) – said that this business is facing difficulties in recruiting staff after the epidemic.

“Our number of employees before the epidemic was about 190 people. During the epidemic, employees actively quit their jobs, the number of which was about 50 people. We need to recruit about 250 more people but it’s very difficult” said Mr. Anton.

According to Mr. Anton, out of the total shortage of positions, the most serious are housekeeping and restaurant staff. The reason is that, with the reopening and normal tourism after the epidemic, all resorts, hotels … in Da Nang and Hoi An are recruiting personnel, so there is extremely great competition.

“Moreover, the resort is located quite far from the center, there is no tourist ecosystem around. In addition, it is due to the lack of vocational training schools, the lack of professionally trained staff” said Mr. Anton.

In the same scene, CEO of Le Pavillon Hoi An group Do Nhu Chau also admitted that his hotel before the epidemic had about 300 employees, now only 140 people. The Group is struggling to recruit 100 new employees.

Mr. Chau said that the main reason is because many tourism employees have changed jobs and the competition for human resources between businesses. Before the epidemic, the hotel’s employees temporarily quit their jobs, now many units are called back with high salaries to entice people.

At Vanda Hotel (Nguyen Van Linh Street, Hai Chau District), General Manager Nguyen Duc Cuong expressed concern about the fact that the hotel has recruitment needs to ensure the stable operation of the human resources framework, but The number of applications submitted is very small.

Not to mention, the quality of candidates is not good and the same as before. According to him, only 50% of the recruited staff can meet the requirements of the hotel, the rest need more time to re-train.

Shortage of personnel will hinder the revival of tourism

Mr. Nguyen Duc Quynh – Chairman of Danang Hotel Association – commented, tourism human resources are facing two problems, which are quantity and quality.

According to Mr. Quynh, in terms of quantity, many employees have changed industries and have not returned. In terms of quality, workers have difficulty catching up and responding to the work flow after reopening. In addition, students from vocational schools do not have the opportunity to practice in real life for 2 years of online learning, leading to a long gap after graduation and employment.

“The shortage of personnel is one of the major obstacles limiting efforts to revive the industry economy the spearhead of Da Nang. This is a common problem of the tourism industry, not only with any travel company or resort. The solution is to have a sustainable tourism human resource development model for the entire industry, not only for post-Covid-19 recovery but also for further goals.“, said Mr. Quynh.

To solve the problem of human resources, Mr. Anton Besbalov – General Manager of TUI BLUE Nam Hoi An Resort, said that this unit offers a number of solutions to attract human resources, such as taking advantage of local human resources. , do not recruit foreigners.

“Local employees do not need to pay too high a salary, it is important to train, help them stick and develop long-term in their homeland. In the future, we will cooperate with universities in Quang Nam and Da Nang to train and recruit fresh graduates.”, he revealed.

Mr. Anton Besbalov also wants the local government to organize conferences, seminars on the tourism industry, and job fairs for new graduates to access jobs more easily.

General Secretary of the Danang Tourism Association Ho Thanh Tu informed that, over the past time, the association has coordinated with the City Labor Federation and the City People’s Committee. Da Nang organizes short-term courses, professional training to support tourism workers. In the near future, the agencies will coordinate with tourism universities and colleges in the area to have more training courses for tourism staff and recruit new graduates.

Quang Nam Department of Culture, Sports and Tourism also cooperated with the Department of Labor, War Invalids and Social Affairs to license more vocational training centers for tourism in the locality.

At the meeting with the City People’s Committee. Recently, Deputy Minister of Labor, War Invalids and Social Affairs Le Van Thanh said that the ministry is building software to connect the labor market, expected to be completed in 2022, with the goal of creating a database of labor. supply-demand dynamics to support localities in stabilizing and developing the labor market.

According to statistics of the Da Nang Department of Tourism, when the Covid-19 epidemic broke out at the end of April 2021, more than 42,000 direct workers and hundreds of thousands of indirect workers in the tourism industry in Da Nang were unemployed, or moved to Da Nang. to another profession. Meanwhile, in Quang Nam, the pandemic also directly affected about 14,000 tourism workers.