Strengths to help Hino Motors grow in Vietnam

The Covid-19 epidemic has disrupted supply chains across the country, which has caused the freight transport industry to plummet in the past two years. But when the epidemic is under control, these demands increase again, creating competition in the domestic truck market.

Taking advantage of this growth momentum, Hino has improved service quality, typically increasing the warranty period to 7 years, one of the breakthroughs that will help car sales in 2021 be higher than in the same period last year. This step is a true testament to the quality of Hino’s vehicles.

Nearly 30 years of presence in Vietnam, many businesses have chosen to use Hino’s truck line, thanks to certain advantages of this brand. Minh Hieu Trading and Transport Co., Ltd currently owns 180 Hino vehicles, is a long-time customer of the Japanese truck company.

Mr. Luu Van Hien, representative of the company, said: “Our impression of Hino is the durable quality of the Euro 4 standard engine, high safety and fuel efficiency. The company has just purchased more. 100 Hino vehicles to increase the volume of transport to meet the needs of goods transportation.

After-sales is also a factor that makes transport businesses choose this Japanese company. Currently, Hino has a system of 21 agents nationwide, capable of meeting the maintenance and repair needs of customers.

From October 1, 2021, this company will start to apply a warranty policy of up to 7 years, for new customers who are using Euro 4 cars or more. Specifically, users can register for a warranty with a total period of 7 years from the date of first warranty registration, including 1 standard year and 6 years of extension.

“During the warranty period, the implementation of standard periodic maintenance levels will help the vehicle have the best operating condition, reduce operating costs, and prolong the vehicle’s life,” said a representative of the company.

Evaluating this warranty program, a representative of 247 Express Joint Stock Company said that they own nearly 30 Hino cars and are currently ordering 70 more cars, thanks to their trust in the warranty policy.

“Participating in the 7-year warranty program helps 247 Express optimize resources, feel secure when using genuine Hino spare parts,” said Mr. Chu Van Kien, Director of 247 Express Transportation. “The 7-year warranty program is the difference of Hino compared to other car manufacturers. All of our vehicles use genuine warranty and maintenance, helping to improve efficiency.”

Present in Vietnam since 1996, cumulative sales of genuine Hino truck models have sold more than 44,000 units. Currently, the company’s main product lines are Series 300 trucks, Series 500 trucks and Series 700 tractors, with payloads from 4.9 to 48 tons.

Tuan Vu