Sam Son cools down the tourist service workers “cutting off” tourists

According to a tourist in Nghe An, the last holiday of Hung King’s death anniversary, his family went to Sam Son beach to travel. On the afternoon of April 10, his family was invited by a woman to drive an electric car to visit Trong Mai island.

“This woman took the initiative to offer it for 50,000 VND/trip. When driving up to the place, this woman did not take the money, but gave a phone number to call to pick up the money. When my family came down to pay, this woman demanded 100,000 VND / trip and asked to pay 200,000 VND”, the visitor reflected.

According to this tourist, because he was traveling, he did not want to quarrel and argue a lot with the woman driving the tram above.

Talking to VietNamNet, Mr. Le Van Tu, Chairman of the People’s Committee of Sam Son City, said that recently the city also received complaints from tourists via the hotline about the above incident, and tourists also provided photos. , the phone number of the woman driving the tram is said to be “hacking, squeezing prices, forcing customers”.

After receiving the information, the city immediately directed the police to investigate.

Specifically, at about 3:30 p.m. on April 10, Ms. Le Thi Hoan (SN 1974) driving the electric car BKS 36HC-002.45 belonging to Hung Phong Co., Ltd., met a group of guests (8 adults and 1 child) in front of the gate. Le Loi Hotel.

According to Ms. Hoan’s testimony, the group offered to drive to Trong Mai to visit and had an agreement of 100,000 VND/trip. After carrying the passenger up and making an appointment to pick up the group to return, the passenger got off the bus and paid both ways is 100,000 VND, the reason previously agreed is 50,000 VND. Words were exchanged between the two sides, and Ms. Hoan accepted to take 100,000 VND and then left.

“About the pricing between the two sides, although it is not clear, but the woman shows signs of oppressing customers, plus the driver acts like he doesn’t wear a uniform, doesn’t wear a name tag, and carries an excess number of passengers. people … so the police temporarily detained the vehicle, and at the same time fined the driver and Hung Phong Company with a total amount of 3.3 million VND”, Mr. Tu said.

According to Mr. Tu, Sam Son is ready with the best conditions to welcome domestic and international tourists, with the determination to become a safe, friendly and attractive destination; building a beautiful image of Sam Son people in the hearts of friends and tourists in order to realize the goal of building Sam Son into a civilized, attractive and friendly coastal tourism city. Therefore, the city has focused on guiding, monitoring, inspecting and strictly handling violations, focusing on violations on price pressure and customer pressure.

“Sam Son has a hotline, regardless of whether tourists have any problems, they can report it directly or indirectly, we will handle it strictly like the above case. Sam Son has an intelligent operating center integrated with 131 cameras, so it can extract previous data for cold punishment at any time when there are feedbacks from visitors, “emphasized Mr. Tu.

Le Duong