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From May 15, Hanoi Police issue passports through the Public Service Portal

People only need to access the online public service portal of the Ministry of Public Security to carry out procedures for issuing ordinary passports without going to the place like today.

From May 15, the Immigration Department cooperated with the Immigration Department of the Hanoi Police to pilot the issuance of “electronic” passports. After Hanoi, it is expected that from June 1, this form will be deployed nationwide.

A representative of the Immigration Department said that this is a completely new way of doing things compared to the current regulations because citizens can actively fill out the passport application form online at any time and place. without having to go to the immigration office to queue up to submit declarations and take photos. Moreover, when using online public services, citizens will reduce the number of trips, waiting time for application submission, and receiving results.

“The implementation of “digitized records” will reduce paper pressure on state agencies, minimize direct contact with officials, thereby limiting negativity and troubles; and at the same time increase publicity, transparency of administrative procedures”, the representative said.

Procedures for issuing universal passports through online public services to implement the Government’s project on developing the application of population data, identification and electronic authentication for national digital transformation.





Police guide people to apply for passports online.  Photo: Hanoi Police

Police guide people to apply for passports online. Image: Hanoi’s polices

The process of issuing a passport through the Public Service Portal includes the following steps:

– Citizens access the online public service portal of the Ministry of Public Security (dichvucong.bocongan.gov.vn) to log in, fill in the passport application information according to form X01, email address, and upload a photo of their feet. content (for printing on passport).

– Choose the form of passport receipt (home delivery or directly to the immigration agency), the address to receive the passport, pay the fee online when requested by the application-receiving officer.

– In case people are not eligible to use level 4 public services or wish to apply directly, the current process of registration, receipt and processing of passport applications will be applied.

Pham Du

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