Ordering technology cars is increasingly difficult

Ms. Truong Thuy Minh (living in Thu Duc City, Ho Chi Minh City) said that in the past, it was quite easy for her to order a technology car, just waiting for a few minutes to have a car, so she was very satisfied with this service. For more than a month now, every time she orders a car, she has to wait 15-20 minutes for a driver to come and pick her up, sometimes even unable to book a car. “The price of car booking service has nearly doubled compared to before, but it is increasingly difficult to book a car” – Ms. Minh Coal.

Hoai Duong (living in District 4, Ho Chi Minh City) also reflected that it is difficult to order a technology car recently. “One day I needed to go to the airport urgently, I opened all 3 ride-hailing apps called Grab, Gojek and Be and placed orders at the same time, but half an hour passed and still no driver picked up or received and canceled” – Ms. .

Talk to reporters The Labor NewspaperHT – a GrabBike driver – said that due to the high gas price while the company often defaults to drivers receiving rides, they have to pick up passengers too far away, causing the driver to fall into the situation of “making profit”. “After deducting the discount for the car company, the cost of gas and daily meals, we hardly have much left to support our family. Many drivers have run away from cars to do other jobs” – Mr. HT said.

Mr. Truong Van Thanh, a driver of a technology car company, also said that because the price of gasoline increased too high, his income decreased without stopping. “Every day, about 400,000 VND is collected, it costs 180,000 VND for gasoline – twice as much as when gas prices have not increased, the most economical food also costs about 50,000 VND, not to mention damaged cars, rain and wind. can’t move smoothly…” – Mr. Thanh was sad.

Meanwhile, on the car company’s side, there seems to be no move to support and share difficulties with drivers as well as customers. “The company still keeps the discount rate too high, up to 30%, I can’t support my family if I still stick to this job” – a technology driver said.

Mr. Tran Van Toan, BeCar driver, said that he was thinking of taking a break from driving because of high gasoline prices, but the car company did not have any support for the driver. Meanwhile, GrabCar driver Bui Thanh Duy said that with his current income, he cannot afford to pay bank loan interest to buy a car. Like him, many drivers were foreclosed on by banks, falling into very difficult circumstances.

Car company says support?

Grab said that in order to support driver partners in time when gas prices are high, the company has been implementing a number of reward programs. In addition, Grab also implements promotions for users to use the service more conveniently and economically, thereby helping driver partners have more trips and orders.

As the representative of Be application explained, during the period when socio-economic activities return to normal, there are times when the number of trips increases, so customers will have a little difficulty in finding a driver. To support drivers, Be always adds and increases income support programs as well as other welfare regimes, and expands to develop other services such as delivery, food delivery to drivers. Earn Extra Income.

According to a Gojek representative, users’ demand for online travel and food ordering since the Lunar New Year has continuously increased. The sudden increase in customer demand in certain time frames leads to a local supply-demand imbalance. Therefore, this company recommends that users, if they can arrange the time, can call the car in before or after peak hours to avoid the situation that the supply of drivers cannot meet demand.

Nguyen Hai