Just playing Genshin Impact 3 days has burned 70 million of his mother’s savings, 11-year-old gamer made his parents cry when Mihoyo refused to refund
Released for nearly two years, up to now, it can be affirmed that Genshin Impact is one of the titles games Attractive open world with the largest number of players in the world. Even according to the latest statistics, the revenue of Mihoyo – this blockbuster maker regularly maintains the leading positions on the chart of the most profitable games in the world. It is understandable, when the attraction of Genshin Impact is too great, and although there are not too many tricks, lures or “blood suckers”, there are still many gamers willing to spend money in this game. .
Genshin Impact is one of the most attractive games at the moment
Accordingly, just recently, fans have had a fierce controversy over Mihoyo’s refund story or not. It all started with a gamer boy who is only 11 years old this year, and who has just burned more than 20,000 yuan (about 70 million VND) of his mother’s salary into Genshin Impact. More importantly, this young gamer has only played the game for 3 short days but has volunteered to “donate blood” a huge amount of money for Mihoyo. Immediately after learning about the incident, the boy’s mother contacted Mihoyo to ask for a refund. According to policy, for gamers under the age of 18, this is completely appropriate, but Mihoyo’s reaction then surprised.
Unexpected reaction from Mihoyo
After researching, the customer service staff said that this is not the first time this account has had a transaction, and in fact, Mihoyo also shared that it is difficult for them to determine this is the boy’s money. 11 years old has loaded, or a phase of “changing white for black” from the parent. Therefore, Mihoyo refused to refund in this case.
Having said that, it’s understandable that Mihoyo won’t refund the money
In fact, Genshin Impact needs real name authentication, and many young gamers have no choice but to use their parents’ information. So, when it comes to a case like the one in the story above, there’s no way to judge whether the adult or the minor is already the one doing the transaction, so no refund is understandable. Because once this precedent is opened, Mihoyo’s service will sometimes “burn out” with calls for refunds.
at Blogtuan.info – Source: gamek.vn – Read the original article here
